This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from dobrakavacoffee.com (the “Site”).

Personal Information We Collect

When you visit the Site, we automatically collect certain information about your device, including your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as Device Information.
 
We collect Device Information using the following technologies:
• Cookies – data files placed on your device or computer, often including an anonymous unique identifier. Learn more about cookies and how to disable them at http://www.allaboutcookies.org.
• Log files – track actions occurring on the Site and collect data including IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
• Web beacons, tags, and pixels – electronic files used to record information about how you browse the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (such as credit/debit card details), email address, and phone number. We refer to this information as Order Information.

When we refer to Personal Information in this Privacy Policy, we mean both Device Information and Order Information.

How Do We Use Your Personal Information?

We use the Order Information we collect to:
 
• Fulfill orders placed through the Site (including processing payments, arranging shipping, and providing order confirmations or invoices);
• Communicate with you;
• Screen orders for potential risk or fraud;
• Provide you with information or marketing related to our products or services, in line with your preferences.
 
We use Device Information to help screen for potential risk and fraud (particularly IP addresses) and to improve and optimize our Site, including generating analytics about how customers browse and interact with the Site and assessing the success of our marketing and advertising campaigns.

Sharing Your Personal Information

We share your Personal Information with third parties to help us use it as described above. For example, we may use e-commerce platforms, payment processors, shipping providers, and analytics services to operate our store and fulfill orders.

We may also share your Personal Information to comply with applicable laws and regulations, respond to lawful requests such as subpoenas or court orders, or protect our rights.

Behavioural Advertising

We may use your Personal Information to provide targeted advertisements or marketing communications we believe may be of interest to you.
 
You can learn more about targeted advertising at the Network Advertising Initiative:
http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work
 
You can opt out of targeted advertising using the links below:
• Facebook: https://www.facebook.com/settings/?tab=ads
• Google: https://www.google.com/settings/ads/anonymous
• Bing: https://advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
 
You can also opt out through the Digital Advertising Alliance:
http://optout.aboutads.info/

Do Not Track

Please note that we do not alter our Site’s data collection and usage practices when we see a Do Not Track signal from your browser.

Your Rights

If you are a resident of the European Economic Area (EEA), you have the right to access the personal information we hold about you and request that it be corrected, updated, or deleted.

To exercise this right, please contact us using the contact details below.

We note that your information may be transferred outside of Europe, including to the United States and other countries.

Data Retention

When you place an order through the Site, we will maintain your Order Information for our records unless and until you request its deletion.

Changes

We may update this Privacy Policy from time to time to reflect changes to our practices, operational requirements, or legal obligations.

Minors

The Site is not intended for individuals under the age of 18.

SMS / MMS Mobile Messaging Marketing Program

We respect your privacy. Information collected through our mobile messaging program is used solely to deliver messages and respond to inquiries when necessary. This may include sharing information with platform providers, mobile carriers, and service vendors who assist in message delivery.

We do not sell, rent, loan, trade, or transfer phone numbers or customer information collected through the Program to third parties for profit.

We may disclose information if required by law or to protect our legal rights or property.

By providing your information through the Program, you confirm that all information submitted is accurate and truthful.

California Privacy Rights

California Civil Code Section 1798.83 permits California residents to request information regarding the disclosure of personal information for direct marketing purposes.

Requests may be submitted to:

Dobrakava
📍 5916 Avelon Valley Drive Charlotte NC 28277
📧 info@dobrakava.com